Sharlene Francois Lairscey

Sharlene Francois Lairscey

President / CEO
Diane Hackney

Diane Hackney

Senior Vice President
Mary Brooks

Mary Brooks

Vice President
Jill Cappadoro

Jill Cappadoro

Vice President
Tish Burgher

Tish Burgher

Vice President

It’s the combined talents, skills, knowledge, experience and passion of our people that make us the nation’s premier provider of communications services to the transportation industry.

Our Training

QCA is known for developing teams of skilled, knowledgeable professionals who demonstrate exceptional performance in the office and in the field. Committed to lifelong learning and continuous career development, we continue to enroll in programs that sharpen our competitive edge. We believe that investing in our employees’ professional growth pays dividends for our clients. We involve our staff in hands-on workshops, business and management seminars, and skill enhancement programs quarterly. As a result, we furnish clients with a wide range of expertise in verbal communication, presentation skills, marketing and media relations, and community and government relations, as well as cutting-edge graphic and web technology.

Our Focus

Our reputation for delivering positive results to our clients and achieving successful project completion to all contract parties and project stakeholders has been key to our continued growth and success, and will continue to be the principal focus and objective of our firm.

Our Commitment

QCA is committed to continued growth, geographic expansion and diversification of our client base.